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SPECIAL OFFER TERMS
- Members first orders carts must contain products equalling or exceeding £35 are eligible for a 20% discount. Divine Desire reserves the right to change, ammend, modify or cancel this offer at any time.
- The above special offer does not apply to already discounted products, such as Sales items.
MAIN TERMS
- To make a purchase from this website you must be at least 18 years of age or have the legal right to possess adult products in your area or community and are not offended by any adult merchandise.
- By entering this website you have released and discharged the providers/owners and creators of this site from all liability which may arise from using this website.
- All products sold through this website are sold as 'novelty goods'. Divine Desire cannot be held responsible for any injury caused by improper use of any of these products.
- Until full payment is received products remain the property of Divine Desire.
- Divine Desire cannot be held responsible for orders that have been delayed due to incorrect address information being supplied by the buyer when ordering.
- Any delivery shortages and damages must be reported to us within 3 days of the delivery date.
- All material on this website must not be copied, republished, reproduced, downloaded, posted, downloaded, transmitted or broadcast in any way. All material is the copyright property of Divine Desire.
- Use of this website constitutes your acceptance of these terms and conditions which take effect on the date which you first use this website.
- All models seen on this site are over the age of eighteen.
- We will respond to all customer emails within 24 hours. However, most emails will be answered within 1 hour.
- All prices shown on this website are in GBP Sterling and are inclusive of VAT.
- Free Gifts are available on sex toy orders ONLY, equalling or exceeding £45. Clothing orders will not be eligible for this offer.
- Offer of the Week, is not eligible for any discount.
- Free Gifts, will be randomly selected by Divine Desire
- Free Gifts need to be returned along with any returned item adhering to the policy below.
- YOUR STATUTORY RIGHTS ARE NOT AFFECTED
RETURNS POLICY
- The goods must be unused.
- The goods must be in their original conditioning and packaging.
- Items supplied in sealed packaging that have been opened are non refundable and non exchangable.
- Lingerie and items of clothing are non refundable and non exchangable.
- Items that are not in a sealed packaging are non refundable and non exchangable.
- The goods must be received within 14 days from the day you received your order.
- Any returned items that we believe have been used or if any of the above conditions are not met we reserve the right to return the goods to you without prior notice. Products that we have supplied in sealed packaging that have been opened are non refundable and non exchangeable.
- If returning an item should take your order value below the free offer level for postage and packing we then reserve the right to charge you the relevant p&p for that order. Also, reshipping charges apply when a package is returned to us by Royal Mail having been unclaimed. Any package returned to us as 'refused' will be subject to a £5 administration charge.
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